Welcome to Green Mart Online Store.
At Green Mart, we are the proud owners and operators of the Green Mart Online Store website. Your trust is of paramount importance to us, and we highly value your privacy. Our commitment to transparency drives us to share our privacy practices openly, all the while striving to enhance your shopping experience.
Outlined below is our Privacy Policy, providing comprehensive details about how we collect, utilize, and disclose information pertaining to you. This Privacy Policy also elucidates your rights and options concerning the gathering, utilization, and disclosure of your personal information. Rest assured, we only collect necessary information and employ your personal data as explicitly stated in this policy, as safeguarding your privacy remains our top priority.
Your use or access of our website signifies your consent to abide by our Privacy Policy. If you do not concur with our Privacy Policy, we kindly advise refraining from using our website and its related online services.
You are welcome to visit our website and explore its content without the need to disclose any personal information unless, of course, you opt to create an account by voluntarily providing the requested information, indicating your intention to engage with our ecommerce platform.
Kindly note that our Privacy Policy may undergo occasional revisions without prior notice. To stay informed and up-to-date, we strongly advise you to periodically review the most recent version of our Privacy Policy, which can be found on both the website and mobile application.
Should you seek any clarifications or have questions regarding our Privacy Policy, please do not hesitate to reach out to us at customerservice@greenmart.lk. We are readily available to assist you.
We may gather personal information, which may include, but is not restricted to, the following categories pertaining to you. Please note that not all of these details will be collected from each individual:
Personal identifiers like name and address (including location and postal code)
Online identifiers such as mobile number and email address
Government-issued identifiers like National ID card number or driver's license
Demographic particulars such as age and date of birth
Internet, application, and network activity data such as cookie IDs and browsing history
Historical data related to purchases and previously acquired products
Information You Provide: We may collect information when you choose to create or modify your account with us. Additionally, we may gather data through surveys and opinion polls.
Automatic Data Collection: We automatically gather and store specific types of information regarding your usage of our ecommerce services. This includes data about your interactions with our content and services. Similar to many websites, we employ "cookies" and other distinctive identifiers. Furthermore, we obtain specific information when your web browser or device accesses our services.
Please be advised that we do not bear responsibility for the privacy practices of websites that are not owned, managed, or controlled by us.
We utilize your information to serve several purposes, including:
Processing your order requests and delivering the services and information available through our website/mobile application.
Administering your account with us, including verifying and facilitating financial transactions, ensuring successful payments for your selected items.
Enhancing and customizing the layout and content of our website pages.
Identifying visitors accessing our website.
Conducting research on our user base.
Sending you requested information and valuable content that we believe may be of interest to you, encompassing details about our products, services, and promotional offers, as long as you have not indicated your objection to receiving such communications. You can opt out at any time.
Additionally, we may use your information for opinion and market research purposes. Rest assured, your details will be anonymized and solely employed for statistical analysis.
If you wish to stop receiving any of these additional communications, simply click the 'unsubscribe' link in any email sent by us to you. We commit to discontinuing the sending of information as per your request within 7 working days (excluding Sundays and public holidays in Sri Lanka). In cases where your instruction is unclear, we will contact you to seek clarification. Your preferences matter to us.
We are committed to safeguarding your information and may share it under specific circumstances:
Legal Obligations: Your information may be shared as necessary to comply with legal obligations.
Internal Purposes: We may share your information within our company, subsidiaries, and affiliated companies for decision-making, reporting, management, analysis, program administration, service promotion, and other business purposes. You may also receive information related to Green Mart Online or our other websites, products, sales promotions, newsletters, and content related to companies within our group or our business partners.
Third-Party Delivery: To fulfill the delivery of your purchased products, we may share your name and address with a third-party delivery agent. It is crucial for you to maintain accurate and updated information to facilitate this process.
Enhancing Services: We may exchange information with third parties to enhance delivery services, protect against fraud, and reduce credit risk.
Business Transfers: In the event of selling our business or a part of it, we may transfer databases containing your personal information. However, such transfers will be in accordance with this Privacy Policy.
Exceptions: Except as outlined in this Privacy Policy, we will not sell or disclose your personal data to third parties without your prior consent unless necessary for purposes described in this Privacy Policy or as required by law.
Third-Party Advertising: Please be aware that our website/mobile application may display third-party advertisements and provide links to other sites or frames of external websites. We do not assume responsibility for the privacy practices or content of these third parties or external sites. Your discretion in interacting with them is advised.
You have the ability to access and modify your data, including personal information and purchase history, by logging into our website or mobile application. Through this portal, you can review the details of your completed orders, those that are currently in progress, and those that are soon to be dispatched.
We emphasize the importance of treating your personal access data with utmost confidentiality and refrain from disclosing it to unauthorized third parties. Please note that we cannot accept liability for any misuse of passwords, unless such misuse is attributed to a fault within our internal systems. Your cooperation in safeguarding your access credentials is greatly appreciated.
The use of cookies is entirely optional when visiting our website/mobile application.
Cookies can enhance your browsing experience by recognizing your Internet Protocol (IP) address, making it more convenient for you while navigating the site. For instance, cookies allow us to remember your identity when you wish to make changes to your shopping cart without the need to re-enter your email address.
Please be aware that your web browser settings can be configured to decline cookies; however, this choice may limit your functionality on our website/mobile application. Rest assured, our use of cookies does not involve the collection of personal or private information, and they are entirely free from viruses. Your privacy and security remain our top priorities.
Please visit Kaspersky-Cookies, if you wish to obtain more information about cookies.
To safeguard your information, we have implemented effective security measures, including firewalls and other controls, to prevent unauthorized or unlawful access, accidental loss, or any potential damage to your data. Our commitment to your security includes ongoing updates to our systems, controls, and operational procedures to provide you with the highest level of security on our website.
However, please bear in mind that it is your responsibility to create and maintain a strong password for your account on our site. A robust password is essential to enhance the security of your personal data. Your active involvement in maintaining a secure password is greatly appreciated and contributes to your overall online safety.
If you have any concerns regarding your data, you possess the right to request access to the personal data that we may have and process concerning you. You also hold the right to ask us, at any time and without incurring any charges, to rectify any inaccuracies in your data. Additionally, you have the right to request that we cease the use of your personal data for direct marketing purposes. Your data rights are important to us, and we are here to assist you in safeguarding your information and privacy.
